Hotel Receptionist (Drogenbos)

Job Title: Hotel Receptionist
Location: Drogenbos, Belgium
Contract Type: Temporary (with a view to a permanent contract)
Schedule: Full-time (40 hours per week)
Starting Salary: From €1,800 gross per month

About the Role

As the first point of contact for our guests, you are the face of our hotel. We are looking for a vibrant and professional individual who can receive all customers with a bright smile and ensure their stay begins and ends on a high note.

Key Responsibilities

• Guest Welcome: Provide a warm and professional welcome to all guests upon arrival.

• Front Desk Operations: Manage check-in and check-out procedures efficiently, including verifying identities and issuing key cards.

• Reservations & Communication: Handle incoming bookings via phone and email, manage room allocations, and operate the hotel switchboard.

• Guest Support: Act as a local "tour guide" by providing information on attractions, transport, and dining in the Drogenbos and Brussels area.

• Administration: Process payments (cash and card), prepare guest bills, and maintain accurate records of daily transactions.

• Collaboration: Coordinate closely with housekeeping and maintenance teams to ensure rooms are ready and any guest issues are resolved promptly.

Requirements

• Languages: Fluency in French, Dutch, and English is mandatory.

• Bonus Skill: Knowledge of German is considered a strong asset.

• Attitude: An enthusiastic, customer-oriented mindset with the ability to stay calm under pressure.

• Skills: Strong communication skills, attention to detail, and basic IT proficiency (previous experience with hotel software like Opera or Mews is a plus).

• Appearance: Professional and polished grooming standards at all times.

What We Offer

• Health & Wellness: Comprehensive benefits package, including free dental insurance.

• Stability: A temporary contract to start, with the genuine possibility of transitioning into a permanent contract.

• Work-Life Balance: A structured 40-hour work week.

• Growth: Opportunities for professional development and training within the hospitality sector.

To apply, please send your CV and a brief motivation letter highlighting your language skills.